Guest experiences and reviews

Curious how other guests experienced their stay with Wens Chalets? We are pleased to share reviews from guests who have previously stayed in one of our catered chalets. After their stay, they receive a survey from us in which we ask them to share their experience and feedback. You can find their responses below.

"

The staff were fantastic - always friendly, attentive and wanting to make our stay better. The large shared dining table made dinner and breakfast extra sociable and the comfortable lounge area had plenty of seating options and great views of the mountains.

Sean Hickland - 9 febbraio 2025

"

First time in a Wens chalet (Alpaka in Chatel). Fantastic experience, great location, amazing staff (especially Irene who solved every problem we threw at her), great food and superb service. Will be booking again without hesitation

Martin Somers - 10 marzo 2024

"

Fantastic stay in Chatel. Although the chalet was a little basic it was clean and comfortable. The chalet staff were outstanding and made our stay very special. Would highly recommend

Stef Carrington-Hamblin - 11 febbraio 2024

"

We had a great stay in chalet Alpaka. Alpaka is spacious and cozy and the chalet staff were top notch.

Barbara - 25 gennaio 2020

"

WENS has a nice, young, enthusiastic crew that is 200% committed to making the guests happy. Really TOP! N cozy and the chalet staff were top.

Mai Neijens - 19 marzo 2018

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