Guest experiences and reviews
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The stay was great. Cozy atmosphere with fellow guests and staff. Very pleasant and everything was negotiable and possible. The professional chefs always turned it into something beautiful and tasty.
From 10 to 17 March we stayed with family and friends in Haus Kraxner in Serfaus. The house is outdated, but that also has its charm (real Austrian). Furthermore, it is fully equipped such as; several bathrooms, spacious bedrooms, ski room, etc. Chalet is not far from the metro, only the hill to the house with ski boots on was quite a step. This can be tough for children, but adults can do it well. We got Martin as our host and you couldn't do better with him. A big compliment to how he prepared the most beautiful and tastiest meals every day.
WENS has a nice, young, enthusiastic crew that is 200% committed to making the guests happy. Really TOP! N cozy and the chalet staff were top.
We stayed in this beautiful and spacious chalet with 7 adults and 7 grandchildren (ages 5 - 8 years). Almost on the slopes of the ski resort of les Menuires / Val Torens. Ideal area, even for small children! The centerpiece of the chalet is the large and cozy living room with a fireplace and comfortable sofas around it. Downstairs a sauna and jacuzzi where much use has been made! Point of attention is no or insufficient possibilities to hang / store clothes in some bedrooms and bathrooms. Partly thanks to the excellent care of our nice and spontaneous hostesses, Inez and Nicole, our stay at Chalet In the Clouds has been a great success! The return trip on Saturday December 30 was a "disaster". The pass from les Menuires to Moutiers was a complete ice rink. Not sprinkled. It took us 7 hours to cover the 27 km !! Children therefore missed trains and planes. "Man made chaos"! Shame on France!
We stayed for a week in chalet Gretl in Serfaus. Beautiful large chalet with separate apartments. A few apartments are a bit dated, but all spacious and pleasant to stay in. The service from the chalet staff was good. Excellent breakfast and dinner.